// known as Sush
A dedicated IT professional with 20+ years of experience delivering high-quality software releases. Leading cross-functional teams to build robust, dependable software solutions across fintech, telecom, ERP, and enterprise domains.

Available for
Consulting
— About Me
I am a dedicated and results-oriented IT professional with over 20 years of experience ensuring the delivery of high-quality software releases. With a background spanning Test Management, Release Management, and Technology Leadership across IBM, Intuit, Preqin, and Hastings Deering, I bring deep expertise in improving software reliability and driving seamless deployments across fintech, telecom, ERP, and industrial sectors.
Throughout my career, I have led cross-functional teams to execute comprehensive testing strategies, implement efficient release processes, and enhance the overall software development lifecycle. My focus on quality assurance and release management has enabled organisations to deliver robust and dependable software solutions.
I am passionate about staying at the forefront of industry trends and technologies, including AI-driven testing and agentic workflows. I thrive on collaborating with cross-functional teams to achieve common goals and continuously raise the bar on software quality.
Services Offered
Creating and executing test plans, implementing automation frameworks, and managing QA teams to consistently meet and exceed quality standards.
Overseeing end-to-end release processes, ensuring on-time and within-budget deliveries while minimising risks and maximising reliability.
Driving continuous improvement initiatives, optimising processes, and enhancing software reliability across the full development lifecycle.
Leading diverse teams across engineering, product, and operations to align on quality goals and deliver cohesive, dependable software solutions.
— Work Experience
20+ years · 8 companies · 3 countries
As the Release and QA Lead at Hastings Deering, I hold the critical responsibility of ensuring the seamless delivery of high-quality software releases across the organisation's enterprise systems. Key responsibilities include orchestrating end-to-end release management, leading a team of dedicated QA engineers, proactively identifying risks, introducing best practices to streamline testing, and mentoring team members to foster a high-performance culture.
Led the technology division at Acis Australia, overseeing strategic technology direction, team management, and delivery of software projects. Responsible for aligning technology initiatives with business objectives and driving digital transformation across the organisation.
Managed technology operations and delivery teams, implementing process improvements and quality frameworks that elevated software delivery standards across the organisation.
Bridged the gap between business requirements and technical delivery, conducting analysis and documentation to support software development and quality assurance activities.
Led a QA team of 18 at Preqin, a global financial data provider. Established comprehensive test frameworks, implemented CI/CD using TeamCity, drove automation with Selenium, Protractor, Puppeteer (Cucumber/Jasmine), and performed POCs on Cypress, Nightwatch and Leapwork.
Delivered E2E UI Automation using Protractor and Jasmine framework. Contributed to Continuous Integration and Continuous Delivery pipelines via TeamCity. Gained experience with cloud services including Microsoft Azure, AWS, Docker and Kubernetes.
Prepared and managed automated test scripts for Intuit's flagship financial products (TurboTax, QuickBooks). Co-ordinated testing activities including planning, execution, and knowledge management. Maintained coordination between onsite and offshore teams for seamless delivery.
Deployed to ANZ (Australia and New Zealand Banking Group). Managed Manual and Automation QA Teams, automated test scripts, performed estimation for manual and automation efforts, and maintained onsite-offshore coordination for seamless delivery.
Led QA across Telecom and ERP platforms (AT&T, Oracle e-Biz, PeopleSoft, Siebel, JDE). Expertise in RFT & QTP automation, Performance Testing using LoadRunner and RPT, SQL backend testing, Shell/Perl scripting, and defect tracking via Rational ClearQuest and Mercury Quality Center.
Client: AT&T. Led QA Team, monitored test case development and execution, led the System Testing Team, and planned for upcoming projects and resource allocation.
Client: AT&T. Automation and Manual Testing including installation/configuration, Shell scripting for build automation, Performance Testing (RPT), RFT automation, System Testing, UAT Support, and production code deployment.
Client: Telstra. Started career in Manual and Automation Testing. Responsibilities included code deployment and environment support, Shell scripting for build automation, System Testing, test case development and execution, and business requirement walkthroughs.
— Education
National College
JSS PU College
— Skills & Expertise
All Skills & Keywords
— Areas of Interest
Focused domains where I bring the deepest knowledge and most impactful contributions to engineering organisations.
Building and leading high-performing QA teams that consistently deliver software meeting the highest reliability standards. Championing a quality-first culture across engineering organisations.
Designing and executing end-to-end release processes that minimise risk and maximise deployment frequency. Implementing release trains, feature flags, and progressive delivery strategies.
Establishing robust continuous integration and delivery pipelines that accelerate software delivery while maintaining quality. Expertise in Azure DevOps, automated testing gates, and pipeline orchestration.
Exploring and implementing AI-driven testing approaches, including agentic AI workflows for test generation, intelligent defect prediction, and autonomous quality monitoring.
Defining and tracking meaningful quality KPIs — defect escape rates, test coverage, release velocity, and MTTR. Using data to drive informed decisions and continuous improvement.
Deeply experienced in Agile methodologies, facilitating sprint ceremonies, managing backlogs, and ensuring quality is embedded at every stage of the Agile delivery cycle.
— Licenses & Certifications
Harnessing AI Agents to Reinvent Business, Work, and Life
Career Development & Interpersonal Communication
CI/CD Pipeline Design & Azure DevOps
— Thought Leadership
Great QA leadership goes beyond test plans and automation frameworks. It's about cultivating psychological safety, fostering growth mindsets, and building teams that take collective ownership of quality.
The test lead role has transformed dramatically. From manual gatekeepers to strategic quality champions, modern test leads must navigate automation, DevOps, and cross-functional influence to drive real impact.
Quality is not an act, it is a habit — and in software, it's a discipline that must be embedded from the first line of code to the final deployment.
— On building quality-first engineering cultures
The best release managers aren't just process gatekeepers — they're risk navigators who understand both the technical and human dimensions of software delivery.
— On the evolving role of release management
— Recommendations
"I worked with Sushruth for precisely 6 months, while he was a Consultant at our Organisation — Revitas Technologies Pvt Ltd. I was given the responsibility of validating his deliverables and was surprised to get quality outcome. He is smart and cool, got to know the product in very less time and was productive in a month. His DB skills helped him dig in/out of the product, and his reporting and Excel macro skills made his work look neat and understandable. He is sure to be an asset for any organisation."
Srikanth Gudla
Principal Quality Assurance Engineer · Model N
"Sushruth and I worked for Estuate. He is a good skilled lead and the way he was managing the team was remarkable. Also he is a good automation engineer and a good programmer too. His leadership style fosters collaboration and growth within the team, and his technical depth in automation frameworks is genuinely impressive. Well done Sushruth and all the very best!"
Devaraja GR
Staff Engineer | Framework Architect | Automation Specialist · Estuate, Inc.
— Get In Touch
Whether you're looking to discuss a collaboration, explore opportunities, or simply connect with a fellow IT professional — I'd love to hear from you.